PRIVACY & COOKIES NOTICE

Royal Tunbridge Wells Together

Royal Tunbridge Wells Together is a Community Interest Company and a company incorporated and registered in England and Wales under company number 9976055.  Our registered office is 3 Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NX.

This privacy policy sets out how Royal Tunbridge Wells Together uses controls and protects any information provided by you when you use this website.
Royal Tunbridge Wells Together CIC is committed to ensuring that your privacy is protected.

Royal Tunbridge Wells Together CIC may amend this policy when necessary, by updating this page. You should check this page from time to time to ensure that you are aware of any changes. This policy is effective from 18th May 2018.

 

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers or promotions

 

Why we collect data

We collect data under the ICO Legitimate Interest clause.  We are a Business to Business, Community Interest Company operating solely in Royal Tunbridge Wells and the immediate surrounding area.  We collect data to impart news and information to local businesses and occasionally for local research purposes.

 

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • To deliver news and information by email or newsletter
  • To respond to questions you may ask
  • To fulfil a membership request

We may use the information to improve our services

From time to time, we may also contact you for research purposes.

We may contact you by email, phone, or post. We may use the information you have provided to customise our website.

We do not sell data, pass it to third parties or allow the data we hold to be used for any aims that are unrelated to conducting business in Royal Tunbridge Wells.

 

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we manage.

Our preferred supplier of automated marketing platforms is Mailchimp.  You can see Mailchimp’s security statements here.

 

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies analyse web traffic and, if accepted, know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Cookies help us analyse data about web page traffic, we only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not provide us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control over other websites. We cannot be responsible for the accuracy of the information you may find on external links and we cannot be responsible for the protection and privacy of information you provide whilst visiting such sites, additionally, such sites are not governed by this privacy statement. You should exercise due caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information
You may choose to opt out of our mailings, newsletters and communications at any time by unsubscribing, either following an automated link or emailing us at hello@tunbridgewellstogether.co.uk

If you have previously agreed to us using your personal information for information or research purposes, you may change your mind at any time by writing to or emailing us at hello@tunbridgewellstogether.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administrative fee will be payable. If you would like a copy of the information held on you please write to Royal Tunbridge Wells Together, Market Square Office, Royal Victoria Place, Tunbridge Wells, Kent, TN1 2SS.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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